Downloading and Installing Sisense

This topic describes how to download Sisense and the installation process for getting Sisense up and running.

Downloading Sisense

If you want to try Sisense for the first time, sign up for the free trial at

Otherwise, you can download the latest version of Sisense here.

Installing Sisense

The entire Sisense solution can be installed from one file, either locally or in a central place in your organization within a couple of minutes.

All Sisense components are installed with a default configuration, as follows:

Note: To install Sisense, you must have administrator privileges on the machine where you are installing Sisense and your environment must meet the Minimum Requirements and Supported Platforms. In addition, Internet Explorer's enhanced security option should be disabled.

To install Sisense:

  1. Open the downloaded executable file to run the installation.
    Note: If your Window Firewall is active, click Allow access to continue installing Sisense.
  2. If you are not logged into Sisense, enter your username and password to confirm licensing and begin the installation process. If you are logged in already, the activation screen is not displayed.
  3. After entering your login details, select Get Everything to run the default installation:

If you are upgrading your version, click Upgrade.

Installing Sisense behind a Firewall

The standard installation requires internet access to download the necessary components. For machines behind a firewall, or without internet access, you can download and install the full self-contained installation file.

For detailed instructions, see Installing Sisense Offline.

Excluding Folders when Running Anti-Virus Scans

Some folders, processes, and services may have to be excluded from anti-virus scanning when you use anti-virus software. If they are not excluded, you may see unexpected behavior such as problems accessing or installing Sisense.

See Sisense's Recommended Exclusions for a complete list of the folders, processes, and services that should be excluded.

Related Topics:

If you need to customize your installation, see Customizing the Installation. You can customize your installation during the first installation or after an installation, but not during an upgrade.

If you want to install Sisense on a remote machine, see Performing a Silent Installation.

If you are migrating your installation to a different machine, see Backing Up and Migrating a Sisense Installation.

If you have any problems installing Sisense, see the Installation And Upgrade FAQ.