Excluding Services for Anti-Virus Scans

Virus scans scans can cause performance issues when antivirus exclusions are not configured. This may cause problems in Sisense due to services being locked. For example, the antivirus software may lock the services for connecting to data sources.

This page covers the required folders, services, and processes to be excluded from antivirus scanning.

Folders

• C:\ProgramData\Sisense\
• C:\Program Files\Sisense\
• In shared persistence, exclude the Shared folder

Services

• Sisense.ECMS
• Sisense.Broker
• Sisense.Discovery
• Sisense.Repository
• Sisense.CLRConnectorsContainer
• Sisense.JVMConnectorsContainer
• Sisense.Collector
• Sisense.HouseKeeper
• Sisense.Shipper
• Sisense.Oxygen
• Sisense.Orchestrator
• Sisense.ECMLogs
• Sisense.ECMServer
• Sisense.StorageManager
• Sisense.Usage
• Sisense.Jobs
• IIS
• Sisense.Galaxy
• Sisense.Gateway
• Sisense.Identity
• Sisense.SPE
• Sisense.Configuration
• Sisense.Plugins
• Sisense Monitoring Updater

Processes

• Sisense.AlertingMQ.exe
• Sisense.Connectors.Container.Server.exe
• ecmgraphql-service/Sisense.Service.exe
• jruby.exe
• erl.exe
• epmd.exe
• inet_gethost.exe
• win32sysinfo.exe
• ECMLogsPersistenceService.exe
• ServerConsole.exe