Generating Support Log Files
  • 18 May 2022
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Generating Support Log Files

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If you contact Sisense Support, you might be asked to generate and send a support file. This file contains information about Sisense that will help Sisense Support understand your environment and solve issues.

To generate the support file:

  • In the System Management tab of the Admin page, click Generate Support File.

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    A new tar.gz file is downloaded to your system with the following name format:
    support-yyyy-mm-dd-hh:mm.tar.gz


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