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Restarting Sisense Services
The following instructions are only relevant for Sisense's cloud-hosted customers.
There may be scenarios where you need to restart or stop a service on the Sisense Server. You can reset the Sisense services through the following site:
https://mysite.sisense.com:8444
Your firewall must allow traffic to the Sisense machine on port 8444.
To restart a Sisense service:
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Open your Restart Service page at the following address: https://mysite.sisense.com:8444, where mysite is your domain.
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Enter your cloud user name without the cloud\ domain in the beginning. For example, if its cloud\username enter just username.
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Enter the cloud password.
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To restart a service, click Restart and wait for 30 seconds.
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Click Check Status to make sure the service is back up.