Restarting Sisense Services
  • 18 May 2022
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Restarting Sisense Services

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Note:

The following instructions are only relevant for Sisense's cloud-hosted customers.

There may be scenarios where you need to restart or stop a service on the Sisense Server. You can reset the Sisense services through the following site:

https://mysite.sisense.com:8444

Note:

Your firewall must allow traffic to the Sisense machine on port 8444.

To restart a Sisense service:

  1. Open your Restart Service page at the following address: https://mysite.sisense.com:8444, where mysite is your domain.

  2. Enter your cloud user name without the cloud\ domain in the beginning. For example, if its cloud\username enter just username.

  3. Enter the cloud password.

  4. To restart a service, click Restart and wait for 30 seconds.
    restartser

  5. Click Check Status to make sure the service is back up.


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