Upgrade & Release

The Upgrade & Release page notifies cloud customer administrators about pending upgrades, and allows them to reschedule the upgrade to a time that suits their company best.

Cloud administrators can access the Upgrade & Release page by navigating to Admin > Upgrade & Release (in System Configuration).

If there are scheduled upgrades, they will appear in advance of the upgrade date and time in the Upgrade Status pane. For example:

The upgrade will occur automatically at the scheduled time, unless the administrator selects a different date and/or time for the upgrade via the menu options in the Schedule upgrade date and time option.

The release notes of the upgrade version can be accessed by clicking the Release Notes link in the Upgrade Schedule pane and selecting the release notes of the relevant version.

For assistance, the administrator can click the Support link to reach the Customer Success & Support Portal.

In addition to being notified automatically of scheduled upgrades, in the Upgrade Notifications pane, the administrator can set:

• Other notifications to be sent
• Who must receive these notifications.
• Via which channels these notifications are to be sent to the recipients.

For example: