The standard installation of Sisense requires internet access to download additional necessary components. To support machines behind firewalls, or without internet access, you need to download and install the full Sisense installation file. After you have installed Sisense, you need to provide an offline activation key.

The steps below describe how to install Sisense offline and activate it.


Before installing Sisense offline, make sure you have the following installed:

  1. Microsoft .NET 4.5.2 Framework
  2. Microsoft Visual C++ 2015 Redistributable Package (x64)
  3. IIS – Internet information Services (Microsoft’s Web server), see the following instructions per your operating system
    Windows 7 or 8
    Windows Server 2008
    Windows Server 2012


To install Sisense offline:

  1. Download the latest full version of Sisense.
  2. Open the installation file and click Run. The Welcome to Sisense window is displayed. 

  3. In the Welcome to Sisense window, click Activate.
  4. In the Sisense Activation window, click Behind a Firewall. The product ID is displayed.
  5. Copy the product ID.
  6. On an online machine, open and log in with your Sisense credentials. The My Account page is displayed.
  7. In the My Account page, from the left menu, select GET LICENSE KEY.
  8. Paste your product ID from the Sisense installation into the field and click GET KEY. Your Off License key is displayed.
  9. Copy the key and paste it into the key area in the Sisense Activation window.
  10. Click Sign In. Sisense is activated and you can begin to install Sisense.
  11. Click Custom Installation

  12. Select Microsoft IIS and click Continue

    The installation will start running and complete.