Minimum Requirements and Supported Platforms
The following prerequisites and supported platforms are required for working with Sisense.
Supported Web Browsers
The Sisense Web Application runs in the following HTML5 supported browsers:
Internet Explorer 10 and higher
Safari version 7 and higher
Note: When embedding iFrames, Sisense supports Safari 10 and higher
The Sisense Web Application also works in mobile phone and tablet browsers that support HTML5. Click here to learn more about mobile compatibility.
Microsoft Edge is not currently supported.
Supported Operating Systems
ElastiCube Server and ElastiCube Manager can be installed on the following 64-bit operating systems:
- Windows 7 and higher
- Windows Server 2008 R2 through Windows Server 2019
If you are installing Sisense in Windows Server 2019, see Disabling Windows Defender Real-Time Protection.
Note: While Sisense supports Windows 7, it is highly recommended that production environments use Windows Server 2008 R2 and later.
Capacity and Hardware Requirements
Sisense easily scales up to billions of records with typical query response times of split seconds.
This section suggests system requirements for various performance capacities of the ElastiCube Server when connecting to data sources with live connections versus importing data into an ElastiCube. Actual capacity requirements are provided after consultation with a Sisense technical representative at [email protected]Sisense.com. Extreme scenarios may require additional resources.
When connecting to a Sisense Live data source, Sisense recommends 32GB memory with 16 cores. For use cases with 100s of users concurrently connecting to your live data source, contact your CSM for more information about Sisense's minimum requirements.
When importing your data into an ElastiCube, the table below describes the minimum requirements for your production ElastiCube Server. For trial users, 8GB typically allows you to test up to 1M rows when there are 10 or less users.
* Users are defined as concurrent users of the system regardless of licenses.
In addition, note the following:
- For Sisense Viewers, only an HTML5 compliant web browser is required.
- For cloud deployments, regardless if you are using AWS/Azure/Rackspace/etc., you must choose a machine that meets the recommended hardware configuration described in the table below.
Sisense recommends that your Sisense server meets or exceeds the minimum requirements listed above. The actual requirements of your Sisense server may vary depending on the number of concurrent users, builds running in parallel, ElastiCubes hosted on a server, and additional factors specific to your server, for example, non-Sisense applications running on the same server.
For optimal performance, Sisense recommends:
No more than 40 ElastiCubes on a single Sisense server
No more than 4 concurrent builds at a time
No more than 150 concurrent users
For optimal performance, Sisense highly recommends that your servers have a processor that supports AVX (Advanced Vector Extensions), which is leveraged by Sisense for improved query performance and user concurrency.
The formats for dates, times and numbers in your dashboards are based on your computer’s operating system or browser’s locale settings (depending on your browser).
Locales from the following countries are supported: