The following is a list of some of the terms defining license scope or product options that will be reflected on the Sales Order defining the license granted in the Software.

Advanced IT Package

“Advanced IT Package” means a set of features that are bundled in a license option for Authorized Servers and includes:

  1. SSO is defined at this link: /documentation/configuring-single-sign-sso/
  2. API is defined at the following links:
  3. SDK means the Software Development Kit, a component of the Software, which allows the development or configuration of the Software.
  4. “Unlimited Static Access” means access provided for unlimited non-authenticated web users (i.e., not Authorized Users) to static PDF’s created with the Software without user authentication. Static access does not permit filtering, selections or drilldowns.


“Administrator(s)” means the Authorized User(s) who are Personnel of Licensee or End Customer that have the full authorization and access for server, user and data management.

Authorized Users

“Authorized Users” means authorized users granted access to use the Software, either as part of the Bundled Software or in connection with the Business Scope, on a named basis as detailed in the Sales Order. Authorized Users are named and shall receive a personal login and password which should be maintained securely by Licensee or the applicable End Customer, as the case may be, from unauthorized use.

An Unlimited Viewer license allows unlimited Viewers to be authorized to access the specific Sisense Server. Please note that while there is no legal limit to the number of Viewers, the technical capacity of the server may limit the number of Viewers that may actually access the Sisense Server.

Authorized Servers

“Authorized Servers” means the number of Licensee’s or, if applicable, End Customers’, servers on which the Software may be installed as specified in the Sales Order. For purposes of this Agreement, each Authorized Server shall be licensed for a specific number of Rows or Cores as specified on the applicable Sales Order.

Backup/Development Server

“Backup/Development Server” means a Software instance that is to be used for the sole purpose of development, backup, staging and other non-production uses and may not be used in any way for production use.


“Core” shall be a collection of one or more processor threads and a set of shared execution resources. A processor thread is the architectural state within a processor that tracks execution of a software program thread/task. Hyperthreading and other current and future technologies that materially expand the processing capacity of a Core shall not be permitted to increase the licensed processing capacity of the Core-based licenses granted under this Agreement unless otherwise agreed by the parties.


“Dashboards” means the graphic representation of data extracted from the Datasource(s) as designed and created by Designers and/or Administrators using the Software in accordance with this Agreement.


“Designer(s)” means the Authorized User(s) who are Personnel of the Licensee or End Customer that are authorized to create, edit and share Dashboards.


“Personnel” shall mean employees and contractors of Licensee or, where applicable, of End Customers, where such personnel’s access to the Software and/or the Bundled Software is controlled by Licensee or the applicable End Customer.


“Row” shall be a single record in a table of a Sisense ElastiCube. For licensing purposes, only Rows in tables that were added to the Elasticube from external sources are counted (i.e., Base table). If a base table is used by several ElastiCubes, it is counted only once.


“Viewer(s)” means the Authorized User(s) who are Personnel of the Licensee or End Customers that are authorized to view and filter the Dashboards that Designers share with them via a standard web browser.