Installing Sisense
  • 07 Sep 2022
  • 2 Minutes to read
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Installing Sisense

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The entire Sisense solution can be installed from one file, either locally or in a central place in your organization.

All Sisense components are installed with a default configuration, as follows:

  • Sisense
  • ElastiCube Manager
  • Sisense Server Console
  • ElastiCube Server

To install Sisense , you must have Administrator privileges on the machine where you are installing Sisense and your environment must meet the Windows Minimum Requirements. In addition, Sisense must be installed on the C drive.


Disable Internet Explorer's enhanced security option.


If you are installing Sisense in Windows Server 2019, see Disabling Windows Defender Real-Time Protection.

To install Sisense:

  1. Open the downloaded executable file to run the installation.


    If your Window Firewall is active, click Allow access to continue installing Sisense.

  2. If this is the first time you are installing Sisense on this computer, enter your username and password to confirm licensing and begin the installation process. If you have previously installed Sisense on this computer, the activation screen is not displayed.


  3. Select Get Everything to run the default installation:


    If you are upgrading your version, click Continue.


Installing Sisense Behind a Firewall

The standard installation requires internet access to download the necessary components. For machines behind a firewall, or without internet access, you can download and install the full self-contained installation file.

For detailed instructions, see Installing Sisense Offline.

Some folders, processes, and services may have to be excluded from anti-virus scanning when you use anti-virus software. If these are not excluded, you may see unexpected behavior such as problems accessing or installing Sisense.

See Sisense's Recommended Exclusions for the complete list of services, processes, and folders that need to be excluded.

Customizing the Installation

This topic describes how you can customize the settings for your web server application during the installation process or after Sisense is installed.

For example, you can configure your server to use the Long index edition of Sisense if your ElastiCube s are expected to contain a table with over 300 million rows.


You cannot customize the settings during an upgrade process. If you upgraded Sisense and want to customize settings, refer to the post-installation option described below.

To access the customization options during the installation process:

  • While installing Sisense, click Customize Installation, and define the settings as described below.


To access the customization options after you have already installed Sisense:

  1. Open the Control Panel, and go to Programs > Programs and Features. Right-click Sisense, and click Change.

  2. Click Continue > Change Features, and define the settings as described below.



ElastiCube Server

Select the Long Index edition if your ElastiCube s are expected to contain a table with over 300 million rows.

It is not recommended to use this configuration setting for ElastiCube s in which the largest table does not include at least 300 million rows.


Set the Sisense application timezone to “UTC +” or dates are not presented as expected.

Related Topics:

If you have any problems installing Sisense, see the Installation And Upgrade FAQ.

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